Privacy Policy
Last Updated: Jun 10, 2025
This Privacy Policy explains how Fynk (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you:
Visit our website at getfynk.io, or any site that links to this Privacy Policy
Use our mobile or web applications (“Fynk” or the “App”)
Engage with us in other related ways — including customer support, feedback, or promotional events
By using Fynk, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect the following types of personal information:
Information You Provide Voluntarily
When you create an account: email address, name, authentication method (e.g. Google or Apple Sign-In)
If you contact support: name, email address, and contents of your message
If you subscribe or purchase: while payments are handled via third parties (e.g. Apple, Google, RevenueCat), we may collect transaction metadata but not your full payment details
By requesting a Subscription Cancellation you authorize Fynk to contact your service provider as your limited agent in order to cancel, on your behalf, your subscription/service with the specified provider. Fynk will provide account verification details including, but not limited to, your full name, service address, account number, payment verification, security code or other security credentials, to validate the account with the service provider in order to proceed with the cancellation. If it is necessary for our agents to represent to your service provider that they are the account holder, you consent to such representation solely in order to perform the Subscription Cancellation.
Information Collected Automatically
Device and usage data, including your IP address, browser type, operating system, device model, and general location
Session information such as screen views, feature usage, app crashes, timestamps, and diagnostic logs
Analytics data through services like Firebase and Mixpanel
Financial Information via Third Parties
With your explicit consent, we may use third-party APIs (such as Plaid, MoneyKit, or other open banking providers) to connect to your financial institutions and retrieve:
Bank account metadata (name, account type, etc.)
Transaction history (dates, merchants, amounts)
Recurring payment data for subscription tracking
You provide credentials directly to the banking provider, not to us. We do not store or access your banking passwords.
2. How We Use Your Information
We use the information we collect for the following purposes:
To create and manage your account
To connect your financial accounts via secure third-party APIs
To analyze transactions and identify recurring charges
To provide personalized insights and subscription reports
To manage billing and entitlements for in-app purchases
To respond to your inquiries and provide support
To send service-related updates and administrative communications
To improve, secure, and debug our products
To comply with legal obligations
3. Legal Basis for Processing (EU/EEA Users)
Under the General Data Protection Regulation (GDPR), we only process your personal data when we have a legal basis to do so. This may include:
Your consent (e.g., when connecting your financial account)
The performance of a contract (e.g., creating or managing your Fynk account)
Compliance with a legal obligation
Our legitimate interest in improving the App or preventing fraud, provided your rights are not overridden
4. Sharing Your Information
We may share your information with:
Service providers who help us operate the App (e.g., Firebase for hosting and auth, RevenueCat for billing, Mixpanel for analytics)
Banking API providers (e.g., Plaid, MoneyKit) when you choose to link your account
Authorities or legal bodies when required by law
Third parties in connection with a merger, acquisition, or sale of assets, if applicable
We do not sell or rent your personal data to third parties.
5. Cookies and Similar Technologies
We use mobile and web-based analytics SDKs and tracking tools to:
Understand how users interact with the App and site
Improve features and performance
Monitor errors and crashes
These tools may assign a unique identifier to your device or browser. You can manage these through your browser or device settings.
6. Data Transfers
Your personal information may be processed in countries outside of your home jurisdiction, including the United States and members of the European Economic Area. When data is transferred internationally, we use safeguards such as:
Standard Contractual Clauses approved by the European Commission
Appropriate security practices by our hosting providers and subprocessors
7. Data Retention
We retain your information for as long as needed to:
Provide and improve the App and services
Comply with legal and regulatory obligations
Resolve disputes and enforce our agreements
Inactive accounts may be archived after a period of time, and personal data may be anonymized or deleted when no longer necessary. If you deactivate your account, we may retain limited data for legal, security, and audit purposes.
8. How We Keep Your Information Safe
We use industry-standard security measures, including:
Encryption of data in transit and at rest
Role-based access controls
Secure API integrations
Ongoing vulnerability assessments
While we take reasonable steps to protect your information, no method of transmission or storage is 100% secure.
9. Your Rights
All Users
You have the right to:
Access your personal data
Correct inaccurate data
Request account deactivation
Opt out of marketing communications at any time
To make a request, contact us at support@getfynk.io
California Residents (CCPA/CPRA)
If you reside in California, you have the right to:
Know what personal information we collect and how we use it
Request access to or deletion of your personal information
Correct inaccurate information
Opt out of the sale or sharing of personal data (note: we do not sell or share your personal information in this way)
You can make a request by emailing support@getfynk.io with the subject line "California Privacy Request."
EU/EEA Residents (GDPR)
If you reside in the European Union or European Economic Area, you have the right to:
Access and receive a copy of your data
Request correction or deletion
Restrict or object to certain types of processing
Withdraw your consent at any time
Lodge a complaint with your local data protection authority
To exercise your GDPR rights, please contact support@getfynk.io
10. Children’s Privacy
Fynk is not intended for users under the age of 13 (U.S.) or 16 (EU). We do not knowingly collect personal data from children. If you believe we’ve collected data from a child, please contact us and we will delete it.
11. Do-Not-Track Signals
Fynk does not currently respond to browser-based Do-Not-Track (DNT) signals due to a lack of a uniform standard. If such standards become adopted, we will update this policy accordingly.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. We’ll notify you of significant changes through the App, the website, or by email. The revised policy will take effect once posted.
13. Contact Us
If you have any questions, concerns, or data requests, contact:
Fynk – Privacy Team
Email: support@getfynk.io